Gene Austin serves as President of Bazaarvoice. He has over 30 years of experience in leading high-growth technology companies as Chairman of the Board, CEO, VP, and GM, among other key operating positions. Austin has extensive experience in leading both private venture-backed and public technology companies. Gene joined AV as an Entrepreneur in Residence after serving as CEO of Convio, an AV portfolio company and the leading SaaS provider of CRM solutions for nonprofits. During his 10-year tenure at Convio, he grew the business to a successful IPO in 2010, followed by a successful sale in 2012.
Prior to Convio, Gene served as VP and GM of the Enterprise Data Management business for BMC Software. He has also worked as VP of Internet Servers for Dell, VP of Sales and Marketing for CareerBuilder.com, and VP of Marketing for Servers at Compaq. While at CareerBuilder.com, he was part of the team that took the company public. He currently serves on the Boards of Directors for the JDRF in Austin, and KIPP School of Austin. Gene received his B.S. degree in Engineering Management from Southern Methodist University and an MBA from the Olin School of Washington in St. Louis.
Bazaarvoice is one of the world's largest shopper networks connecting people, products, brands and retailers at each stage of the buying journey. For more than 2,000 clients globally, Bazaarvoice helps channel authentic, consumer-generated branded content into all the places that influence purchase decisions, giving our clients business insights so they can offer consumers more of what they want. Many of the world's largest retailers rely upon Bazaarvoice to drive more traffic to and conversion on their ecommerce sites, and the Bazaarvoice network helps brands participate directly in the retail channel to influence consumers at the point of purchase. Headquartered in Austin, Texas, Bazaarvoice has offices in Amsterdam, London, Munich, New York, Paris, San Francisco, Stockholm and Sydney.
Convio is a provider of software and services to help nonprofits use the Internet strategically to build strong relationships with constituents for driving fundraising, advocacy and other forms of support. Convio has online solutions for fundraising and membership, advocacy, special events, volunteer fundraising, Web site management and email communications.